Entry Level Customer Experience Officer Recruitment At God Is Good Mobility (GIGM)

Published on Oct 09,2022 | 1758 view

Job Title : Customer Experience Officer

Employer : God Is Good Mobility (GIGM)
Category : Customer Service
Industry : Logistics / Transportation
Location : Abuja
Experience Level : 0 - 3 Years
Job Type : Full time

About the Employer


GIG Mobility (GIGM), formerly called God is Good Motors is the leading African technology-based transportation platform, founded and headquartered in Nigeria. GIGM currently operates in Nigeria and Ghana, West Africa. It was established in 1998 and is known for moving thousands of commuters daily across Nigeria and Ghana

GIGM Careers 2022 - God Is Good Mobility (GIGM) is currently recruiting for the position of Customer Experience Officer in Utako, Abuja.

Job Description

  • Make or update travel reservation(s) for walk in guest using the online booking system.
  • Create and maintain Guests/ reservation records.
  • Resolve service matters in-person or virtually.
  • Forward booking/traveling reschedule requests to the concerned unit.
  • Announce arrival and departure information using the public address system.
  • Assist with Guests’ luggage check in.
  • Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
  • Adhere to all company policies and promote brand Goodwill.
  • Promote/ Cross sell the GIGM online booking app and other Company products & services.
  • Assist Guests that require special assistance to board or depart conveyance.

Job Requirements

  • B.Sc / HND [2.2 / Lower Credit] from an accredited / reputable tertiary Institution.

Application Closing Date
10th October, 2022.

How to Apply for this Position
Interested persons wishing to apply for this position should their CV to jobs@thegiggroupng.com with the Job title as the subject of the email

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