Front Desk Officer Recruitment At Workforce Group

Published on Feb 19,2021 | 184 views

Job Title : Front Desk Officer

Employer : Workforce Group
Category : Administration / Office / Operations
Industry : Any
Location : Lagos
Experience Level : 0 - 3 Years
Job Type : Full time

About the Employer

Workforce Group - Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.


Workforce Group Careers - Applications are invited for the vacant position of Front Desk Officer at Workforce Group in Lagos.

Role Summary

  • The front desk officer will be responsible for performing various administrative tasks, guiding clients and providing stewardship support to meet the organisation’s operational goals. 

Job Responsibilities: 

  • Manage the reception
  • Greet and courteously assist clients and visitors. 
  • Sort correspondences and send to the appropriate department/staff
  • Manage the booking sheet for the Zone
  • Prepare rooms ahead of clients events.
  • Check that all equipment is functioning well and inform the Facility and Admin team of any issues.
  • Direct calls and respond to inquiries.
  • Record name of visitors in visitors log book.
  • Ensure the intercom is working at all times.
  • Manage the lunch caterers and other lunch related activities (vetting the lunch register and preparation of the payment voucher).
  • Maintain/update the inventory (stationary and toiletries) in the store
  • Maintain an excel sheet for fuel distribution and usage for the pool vehicles and make requisition for top up of the Total fuel card.
  • Respond to all requests from the business managers and staff
  • Perform administrative tasks as needed, including proofreading, transcription and creating invoices
  • Perform other assignments as may be assigned from time to time.

Role Competencies/Skill

  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Strong interpersonal skills and an ability to build rapport with clients
  • Hardworking with a strong work ethic
  • Ability to meet deadlines and multitask under pressure
  • Excellent administrative and organisation skills
  • Attention to detail and high level of accuracy 
  • Willingness to take ownership and accountability
  • Flexibility in thinking, approaching problems and managing workloads
  • Ability to convey and receive complex and sensitive information
  • Proficient in MS Office

Educational Qualification:

  • Ordinary National Diploma (OND) in any field. 

Desired Experience:

  • 0-1 year Customer Service/Front Desk experience


  • We offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities

Deadline: Not Specified.

How to Apply for this Position
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